Operations guide

The core flows that make neighborhood care truly operational.

This page is no longer a generic placeholder. It explains how volunteer, events, adopt, and business modules connect to each other and why the pilot runs review-first, backed by live data.

00

Volunteer applications

Review-first pilot

00

Event flows

Calendar and campaign linked

00

Adoption profiles

Moderated handoff

00

Approved businesses

Badged public layer

Pilot principle

Not self-service, but controlled progression: application first, review second, assignment or handoff third.

Exact locations, field access, and institutional touchpoints only open through scoped capabilities.

The public layer stays warm and story-led while the operations layer becomes role-aware.

1. Volunteer intake

A member applies with skills, availability, and motivation. The review board applies a rhythm and safety filter before converting anything into an assignment.

application formmanual approvalassignment boardrepresentative-aware task routing

2. Events & campaigns

Events appear on the public calendar, but draft creation and status changes flow only through elevated-role surfaces.

event draftRSVP intentvolunteer slot planstory linkage

3. Adoption handoff

Public users see temperament and care context; instead of exact location, a controlled handoff note opens only to the authorized chain.

adoptable profilesinquiry reviewshelter handoffstatus timeline

4. Business certification

Businesses apply, move through the review chain, and only then open into the badged public listing.

support typesmanual reviewcertification badgeregistry visibility

Shared backbone

These four modules work by feeding each other.

Volunteer

Creates the human rhythm for field and event work.

Events

Generates visibility for stories and adoption.

Adopt

Carries the most sensitive output of the registry and shelter relationship.

Businesses

Turns neighborhood solidarity into daily physical support points.